0000093: Increase scope of SLA timimng - OP Software BugTracker

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ID

Category

Severity

Reproducibility

Date Submitted

Last Update

0000093

[OP SmartDesk] Admin Area

feature

N/A

2010-03-29 13:24

2010-04-10 09:38

Reporter

ozanpakyuz

View Status

public

Assigned To

ozanpakyuz

Priority

normal

Resolution

fixed

Status

resolved

Product Version

2.0.3732

Summary

0000093: Increase scope of SLA timimng

Description

Would like the ability to add an SLA that is within miniutes.

The minimum that can be added at the moment is 1 hour so it would be nice if we could add 30 mins or less.

Additional Information

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No tags attached.

Relationships

Notes
(0000118) ozanpakyuz (administrator) 2010-04-10 09:38	SLA Timing has now been redone to work on minutes instead of hours providing more flexability on SLA breaches. Anyone who already has SLAs setup will need to re-do the timing of these based on minutes.

Issue History
Date Modified	Username	Field	Change
2010-03-29 13:24	ozanpakyuz	New Issue
2010-04-04 11:00	ozanpakyuz	Assigned To	=> ozanpakyuz
2010-04-04 11:00	ozanpakyuz	Status	new => acknowledged
2010-04-10 09:38	ozanpakyuz	Note Added: 0000118
2010-04-10 09:38	ozanpakyuz	Status	acknowledged => resolved
2010-04-10 09:38	ozanpakyuz	Resolution	open => fixed
2010-04-10 09:38	ozanpakyuz	Projection	none => minor fix
2010-04-10 09:38	ozanpakyuz	ETA	none => 2-3 days
2010-04-10 09:38	ozanpakyuz	Fixed in Version	=> 2.0.3775
2010-04-10 09:38	ozanpakyuz	Target Version	=> 2.0.3775

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