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| Anonymous | Login | Signup for a new account | 2010-09-09 09:59 BST |
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| ID | Category | Severity | Reproducibility | Date Submitted | Last Update | ||
| 0000124 | [OP SmartDesk] Staff Area | minor | always | 2010-04-08 10:40 | 2010-04-08 17:52 | ||
| Reporter | Crispin | View Status | public | ||||
| Assigned To | ozanpakyuz | ||||||
| Priority | normal | Resolution | fixed | ||||
| Status | resolved | Product Version | 2.0.3740 | ||||
| Summary | 0000124: Adding Notes to incidents | ||||||
| Description |
When adding a note to an incident there is no way to get back to the main incident page without going back to the staff dashboard or active incidents. Would it be possible to have the incident put in the breadcrumbs after making a new note? Or a button to be able to easily go back to the job. |
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| Additional Information |
Using the 'Back' button twice on the web browser does work but is not ideal. Cheers. |
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Notes |
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(0000112) ozanpakyuz (administrator) 2010-04-08 16:12 |
It would be easier to redirect back to the incident once the note has been added. |
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(0000113) ozanpakyuz (administrator) 2010-04-08 17:51 |
The logic has now been changed and once a note has been added it will auto redirect you back to the incident and then display a success Note added message. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2010-04-08 10:40 | Crispin | New Issue | |
| 2010-04-08 16:12 | ozanpakyuz | Note Added: 0000112 | |
| 2010-04-08 16:12 | ozanpakyuz | Assigned To | => ozanpakyuz |
| 2010-04-08 16:12 | ozanpakyuz | Status | new => acknowledged |
| 2010-04-08 17:51 | ozanpakyuz | Note Added: 0000113 | |
| 2010-04-08 17:51 | ozanpakyuz | Status | acknowledged => resolved |
| 2010-04-08 17:51 | ozanpakyuz | Resolution | open => fixed |
| 2010-04-08 17:51 | ozanpakyuz | Projection | none => tweak |
| 2010-04-08 17:51 | ozanpakyuz | ETA | none => < 1 day |
| 2010-04-08 17:51 | ozanpakyuz | Fixed in Version | => 2.0.3740 |
| 2010-04-08 17:51 | ozanpakyuz | Target Version | => 2.0.3740 |
| 2010-04-08 17:52 | ozanpakyuz | Fixed in Version | 2.0.3740 => 2.0.3775 |
| 2010-04-08 17:52 | ozanpakyuz | Target Version | 2.0.3740 => 2.0.3775 |
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