0000110: Adding New Incidents For Users - OP Software BugTracker

OP Software BugTracker

Viewing Issue Simple Details [ Jump to Notes ]

[ View Advanced ] [ Issue History ] [ Print ]

ID

Category

Severity

Reproducibility

Date Submitted

Last Update

0000110

[OP SmartDesk] Staff Area

minor

always

2010-04-04 10:30

2010-04-04 10:31

Reporter

ozanpakyuz

View Status

public

Assigned To

ozanpakyuz

Priority

high

Resolution

fixed

Status

resolved

Product Version

2.0.3740

Summary

0000110: Adding New Incidents For Users

Description

When adding a new incident it show that the incident was added by the tech and not for the user.

i.e The last replier shows as the tech or admin when it should be the user and in the incident details it shows as the request was added by the tech and not the user.

Additional Information

Tags

No tags attached.

Relationships

Notes
(0000098) ozanpakyuz (administrator) 2010-04-04 10:31	This has now been fixed so when an incident is logged for a user it shows the user as the last replier and the message added to the incident now shows as from the user also.

Issue History
Date Modified	Username	Field	Change
2010-04-04 10:30	ozanpakyuz	New Issue
2010-04-04 10:31	ozanpakyuz	Note Added: 0000098
2010-04-04 10:31	ozanpakyuz	Assigned To	=> ozanpakyuz
2010-04-04 10:31	ozanpakyuz	Status	new => resolved
2010-04-04 10:31	ozanpakyuz	Resolution	open => fixed
2010-04-04 10:31	ozanpakyuz	Projection	none => tweak
2010-04-04 10:31	ozanpakyuz	ETA	none => < 1 day
2010-04-04 10:31	ozanpakyuz	Fixed in Version	=> 2.0.3775
2010-04-04 10:31	ozanpakyuz	Target Version	=> 2.0.3775

Copyright © 2006 - 2009 OP Software