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| ID | Category | Severity | Reproducibility | Date Submitted | Last Update | ||
| 0000104 | [OP SmartDesk] Admin Area | feature | N/A | 2010-04-01 12:13 | 2010-04-02 14:59 | ||
| Reporter | Crispin | View Status | public | ||||
| Assigned To | ozanpakyuz | ||||||
| Priority | normal | Resolution | fixed | ||||
| Status | resolved | Product Version | 2.0.3740 | ||||
| Summary | 0000104: More detail in 'My Incidents' area | ||||||
| Description |
Would it be possible for more columns to be shown in the 'My Incidents' area? (Staff Dashboard -> My Incidents tab) |
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| Additional Information |
Specifically we would like to be able to see the user who has logged the job for ease of prioritisation. Perhaps there is some way to give technicians the option of turning on/off details in this view? Thanks |
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| Tags | No tags attached. | ||||||
| Attached Files |
 staff_dashboard_tooltip.png [^] (17,213 bytes) 2010-04-02 14:23 staff_dashboard_myincidnets_tooltip.png [^] (19,067 bytes) 2010-04-02 14:58 |
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Notes |
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(0000082) ozanpakyuz (administrator) 2010-04-02 08:41 |
We are looking at adding rollover information that will show as a kind of tooltip. We had something like this in MLH that was visible in the tracking requests area. This tooltip method would be used in the following areas: Staff Tracking Staff Dashboard - My Incidents Staff Dashboard - Due Today I will post up a screenshot once completed |
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(0000085) ozanpakyuz (administrator) 2010-04-02 14:24 |
Tooltips added, attached image shows how it is displayed to the user. |
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(0000086) ozanpakyuz (administrator) 2010-04-02 14:59 |
All fixed and added into CVS for next build |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2010-04-01 12:13 | Crispin | New Issue | |
| 2010-04-02 08:41 | ozanpakyuz | Note Added: 0000082 | |
| 2010-04-02 08:41 | ozanpakyuz | Assigned To | => ozanpakyuz |
| 2010-04-02 08:41 | ozanpakyuz | Status | new => acknowledged |
| 2010-04-02 14:23 | ozanpakyuz | File Added: staff_dashboard_tooltip.png | |
| 2010-04-02 14:24 | ozanpakyuz | Note Added: 0000085 | |
| 2010-04-02 14:58 | ozanpakyuz | File Added: staff_dashboard_myincidnets_tooltip.png | |
| 2010-04-02 14:59 | ozanpakyuz | Note Added: 0000086 | |
| 2010-04-02 14:59 | ozanpakyuz | Status | acknowledged => resolved |
| 2010-04-02 14:59 | ozanpakyuz | Resolution | open => fixed |
| 2010-04-02 14:59 | ozanpakyuz | Projection | none => tweak |
| 2010-04-02 14:59 | ozanpakyuz | ETA | none => < 1 day |
| 2010-04-02 14:59 | ozanpakyuz | Fixed in Version | => 2.0.3775 |
| 2010-04-02 14:59 | ozanpakyuz | Target Version | => 2.0.3775 |
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