Change Log - OP Software BugTracker

OP Software BugTracker

OP SmartDesk - Change Log
OP SmartDesk - 2.0.3866 ======================= Estimated Release Date 2nd September 2010 - 0000206: [Staff Area] Emails - 'Assigned to you' (ozanpakyuz) - resolved. - 0000207: [Staff Area] Spelling Mistake - KB (ozanpakyuz) - resolved. - 0000137: [Staff Area] Staff Calendar - Month View (ozanpakyuz) - resolved. - 0000172: [Staff Area] Adding email address to account (ozanpakyuz) - resolved. - 0000199: [Staff Area] Search function not working (ozanpakyuz) - resolved. - 0000196: [Staff Area] FIle Downloads - filename string (ozanpakyuz) - resolved. - 0000200: [User Area] Request Detail formatting (ozanpakyuz) - resolved. - 0000193: [Staff Area] File Downloads - Security Restrictions not working (ozanpakyuz) - resolved. - 0000194: [Staff Area] Popular Knowledge Base Articles (ozanpakyuz) - resolved. - 0000185: [Staff Area] Email - Name not being masked (ozanpakyuz) - resolved. - 0000144: [Admin Area] Backup helpdesk database (ozanpakyuz) - resolved. - 0000152: [Admin Area] Bulk Add New Users (ozanpakyuz) - resolved. - 0000201: [Staff Area] Request - show/hide calendar - My Incidents (ozanpakyuz) - resolved. - 0000169: [Staff Area] Ability to see 'My Incidents' of other technicians (ozanpakyuz) - resolved. - 0000192: [Staff Area] Active Incidents Views (ozanpakyuz) - resolved. - 0000191: [User Area] Time taken (ozanpakyuz) - resolved. - 0000175: [User Area] Users unable to login (ozanpakyuz) - resolved. - 0000156: [Staff Area] Document Management (ozanpakyuz) - resolved. - 0000146: [Staff Area] Print Work Order - Description (ozanpakyuz) - resolved. - 0000174: [Admin Area] Email templates (ozanpakyuz) - resolved. - 0000190: [Staff Area] User's unable to reopen closed jobs (ozanpakyuz) - resolved. - 0000113: [Staff Area] Online Help (ozanpakyuz) - resolved. - 0000180: [User Area] Response emails (ozanpakyuz) - resolved. - 0000176: [User Area] "Post reply" button (ozanpakyuz) - resolved. - 0000128: [Admin Area] Random passwords for admin created users (ozanpakyuz) - resolved. - 0000141: [User Area] User names next to icon displays (ozanpakyuz) - resolved. - 0000148: [Staff Area] Sort incidents by User (ozanpakyuz) - resolved. - 0000130: [Admin Area] SLA's (ozanpakyuz) - resolved. - 0000163: [Staff Area] Change Contact of Incident (ozanpakyuz) - resolved. - 0000145: [Admin Area] View helpdesk database information (ozanpakyuz) - resolved. - 0000159: [Staff Area] My Incidents Area - Sorting Broken (ozanpakyuz) - resolved. - 0000155: [Staff Area] Quick View - Bulk Actions (ozanpakyuz) - resolved. - 0000121: [Admin Area] Default Priority Level (ozanpakyuz) - resolved. - 0000171: [User Area] Priority list order (ozanpakyuz) - resolved. - 0000165: [Admin Area] Error Reporting (ozanpakyuz) - resolved. - 0000167: [Staff Area] Spelling - Knowledge Base (ozanpakyuz) - resolved. - 0000160: [Staff Area] Tootips in My Incident area Flickering (ozanpakyuz) - resolved. - 0000157: [Staff Area] Incidents 'On Hold' - Disappear from My Incidents (ozanpakyuz) - resolved. - 0000154: [Staff Area] Show status (ozanpakyuz) - resolved. - 0000161: [Staff Area] Increase scope of scheduling work? (ozanpakyuz) - resolved.OP SmartDesk - 2.0.3740 ======================= Released 20th March 2010 - 0000087: [Staff Area] Print Work Order (ozanpakyuz) - resolved. - 0000080: [User Area] Room Booking (ozanpakyuz) - resolved. - 0000088: [Admin Area] Automatic Upgrade Notifications (ozanpakyuz) - resolved. - 0000076: [Staff Area] Updating Incident details (ozanpakyuz) - resolved. - 0000065: [Admin Area] Adding Quick Links (ozanpakyuz) - resolved. - 0000064: [Admin Area] Adding Quick links (ozanpakyuz) - resolved. - 0000086: [User Area] User login show incidents (ozanpakyuz) - resolved. - 0000081: [Staff Area] Post reply Formatting (ozanpakyuz) - resolved. - 0000082: [Staff Area] Ability to change status 'On Hold' (ozanpakyuz) - resolved. - 0000084: [Staff Area] Directly Close an incident (ozanpakyuz) - resolved. - 0000083: [Staff Area] Increase textbox size (ozanpakyuz) - resolved. - 0000085: [Admin Area] Editing Announcements (ozanpakyuz) - resolved. - 0000060: [Admin Area] User Roles (ozanpakyuz) - resolved. - 0000079: [Staff Area] New Incident SLA Base Dates (ozanpakyuz) - resolved. - 0000062: [Admin Area] Editing Queues (ozanpakyuz) - resolved. - 0000061: [Admin Area] Adding Queues (ozanpakyuz) - resolved. - 0000078: [Web Services (API)] Email Polling (ozanpakyuz) - resolved. - 0000066: [Staff Area] Unable to read tabs on incident details (ozanpakyuz) - resolved. - 0000063: [User Area] Viewing KB Articles (ozanpakyuz) - resolved. - 0000073: [Admin Area] Version Name (ozanpakyuz) - resolved. - 0000075: [User Area] Version Name (ozanpakyuz) - resolved. - 0000074: [Staff Area] Version Name (ozanpakyuz) - resolved.OP SmartDesk - 2.0.3780 ======================= Release date 10th May 2010 - 0000136: [Staff Area] Incoming emails in html break tooltips (ozanpakyuz) - resolved. - 0000140: [Staff Area] No wordwrap when logging calls (ozanpakyuz) - resolved. - 0000069: [User Area] User profile images (ozanpakyuz) - resolved. - 0000134: [Staff Area] Staff calendar error (ozanpakyuz) - resolved. - 0000132: [Staff Area] Allow tech staff to log incidents for themselves (ozanpakyuz) - resolved. - 0000102: [Staff Area] Assigning Incidents to Technicians (ozanpakyuz) - resolved. - 0000127: [User Area] Secure File Download Access (ozanpakyuz) - resolved. - 0000093: [Admin Area] Increase scope of SLA timimng (ozanpakyuz) - resolved. - 0000124: [Staff Area] Adding Notes to incidents (ozanpakyuz) - resolved. - 0000125: [Admin Area] Adding Resources (ozanpakyuz) - resolved. - 0000123: [User Area] User access to helpdesk (ozanpakyuz) - resolved. - 0000120: [Admin Area] Maintenance Mode (ozanpakyuz) - resolved. - 0000116: [Admin Area] User still visible (ozanpakyuz) - resolved. - 0000115: [User Area] Password Reset (ozanpakyuz) - resolved. - 0000117: [Staff Area] User still visible (ozanpakyuz) - resolved. - 0000118: [Staff Area] Queue still visible (ozanpakyuz) - resolved. - 0000119: [User Area] Queue still visible (ozanpakyuz) - resolved. - 0000111: [User Area] User frontpage Links (ozanpakyuz) - resolved. - 0000077: [Admin Area] Custom fields (ozanpakyuz) - resolved. - 0000103: [Staff Area] Calendar Events - Title Change (ozanpakyuz) - resolved. - 0000100: [Staff Area] Addition of a 'Do Not Send E-Mail' feature (ozanpakyuz) - resolved. - 0000110: [Staff Area] Adding New Incidents For Users (ozanpakyuz) - resolved. - 0000101: [User Area] ServiceDesk Automated Emails - Link incorrect (ozanpakyuz) - resolved. - 0000109: [Staff Area] Email Signatures (ozanpakyuz) - resolved. - 0000068: [Staff Area] Staff Profile Image (ozanpakyuz) - resolved. - 0000098: [Admin Area] Upgrade Notifications not working from behind a proxy (ozanpakyuz) - resolved. - 0000089: [Staff Area] Edit Announcements (ozanpakyuz) - resolved. - 0000095: [Staff Area] FCKEditor not showing (ozanpakyuz) - resolved. - 0000096: [Admin Area] FCKEditor Not Showing (ozanpakyuz) - resolved. - 0000097: [User Area] FCKEditor Not Showing (ozanpakyuz) - resolved. - 0000104: [Admin Area] More detail in 'My Incidents' area (ozanpakyuz) - resolved. - 0000108: [Admin Area] Adding new users (ozanpakyuz) - resolved. - 0000107: [Staff Area] Order of My Incidents on Staff Dashboard (ozanpakyuz) - resolved. - 0000105: [Staff Area] Spelling Mistake - Priority (ozanpakyuz) - resolved. - 0000092: [User Area] Announcements misspelled (ozanpakyuz) - resolved. - 0000099: [Staff Area] Ability to Sort Queues/Users alphabetically (ozanpakyuz) - resolved.